How to Build a B2B Contacts List for an ABM Campaign

October 22, 2019 Rachel McLaughlin

Woman on her laptop building a B2B Contacts List for an ABM Campaign

Account-based marketing (ABM) may seem like a rising star in the B2B marketing space, but this outbound approach has been on top demand gen leaders’ radar for years. The only difference is that with the evolution of better tech and its promising business results, ABM has become its own recognized category. 

ABM can increase your revenue and strengthen your relationships with current customers. But there’s one thing that stops many businesses from even getting started -- creating a B2B contacts list. While ABM focuses on a target list of accounts pursued by marketing and sales teams, most companies still need to get in front of an increasingly large buying committee (up to 6.8 people are involved in most B2B sales cycles). That means you’ll need a list of real humans within your target accounts to spark conversations with, especially for your sales team.

If developing a B2B contacts database is the only thing that’s been holding you back from getting started with ABM, then you’ve come to the right place. This article will explain why a contacts list is important and how you can get started building your own B2B contacts list.  

Why Do You Need a B2B Contacts List?

One of the main differences between ABM and traditional marketing efforts is that ABM requires more alignment and strategy in the beginning. And if you’ve never run an ABM campaign before or seen the results it delivers, this can be a difficult hurdle to overcome.

And creating a B2B contacts list is one such task. It’s time-consuming but worth the effort because it brings results that you won’t get from typical lead gen campaigns. According to TOPO, a traditional funnel may close just 0.25% to 1.5% leads targeted, but an account-based funnel helps companies close around 11% of accounts targeted. 

The contacts list matter because you’re not trying to reach just any contacts, you’re going for targeted contacts within carefully selected accounts. The marketing and sales departments should work together to qualify these contacts right from the beginning to deliver the greatest return.

3 Steps to Create Your B2B Contacts List

Since creating your B2B contacts database takes more time and effort, it’s important to go into it with a plan to succeed. Here are three steps you can take to find the B2B data you need.

1. Create your customer journey mapping canvas

This first point may sound obvious but it’s the basis for creating your list. If you don’t know what type of accounts you’re targeting, you’re doomed to fail right from the start. You need to take the time to create your customer journey mapping canvas

This process looks beyond firmographic data to focus on the actions and desires of your target customers. This means you dig deeper than just outlining the person’s age, location, and job description.  

You identify not just how your product or service will help a company, but how it will help each stakeholder within that company. You can adjust your messaging to explain how the CEO, VP of marketing, and sales team can all benefit from your company’s solution. 

2.  Make a list of your target accounts

Once you have a clear picture of your target accounts, you want to find every contact on the buying committee for those accounts. The best place to start is by looking at your existing B2B data and figure out which accounts have the best chance of converting to customers. 

Of course, this begs the question, how do you know which accounts are likely to convert? Here are a few ways you can begin to identify this:

Look at your existing CRM: Chances are, you have plenty of accounts that never made it through the pipeline or lapsed customers you could contact again. This is often the easiest place to get started.

Find customers you have the closest proximity to: Proximity doesn’t just refer to the contact’s location. This could be an account that has a relationship with an existing customer of yours. This opens up a lot of avenues that wouldn’t be available to you otherwise. 

Contacts that engage with your company online: Who is interacting with your company on social media? Who’s visiting your site? Using social listening tools or deanonymizing website traffic will likely uncover a number of accounts you may have overlooked. 

3. Check and validate contact details

Now that you have your target account list, it’s time to do your homework. Make note of any decision-makers associated with each account. This will influence your messaging and how you present your company and products to this account. 

LinkedIn is a good place to start this process. Using the advanced search feature, you can research individual companies and figure out who the major stakeholders are. 

Keep in mind, the more information you have on your prospects the more you increase your chances of success. So be thorough in your research! 

Free tools are fine but at some point, LinkedIn may not be able to provide you the nitty-gritty information you’re looking for. RollWorks has a database with over 18 million accounts and 320 million contacts. Instead of just scratching the surface with your research, you’ll get access to reliable B2B data and high-quality leads. 

Next Steps 

We know all too well how time-consuming it can be to create a new ABM campaign. But the good news is that it will actually save you time in the long-run. That’s because you won’t be wasting energy and resources on leads that have little to no chance of converting.  

If you need to navigate the world of account-based platforms, RollWorks has the resources you need. We can ensure that you get connected to the right accounts and close more deals at a faster rate. To learn more, feel free to get in touch with one of our sales reps or request a demo

About the Author

Rachel McLaughlin

Rachel McLaughlin is an experienced onboarding specialist with a focus on helping companies grow their sales through the combined power of retargeting and outbound emails. When she’s not helping customers grow their sales without growing their headcount, she can be found playing ice hockey, reading, or cooking.

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